Happy Clients

Vienna Convention Bureau

“I had the pleasure to work with Yue Mayr for Chinese clients who were visiting Vienna for business purposes. After a short briefing, Yue was completely aware of what the clients need and are looking for and she immediately adapted to the situation. She knows perfectly how to articulate herself accordingly and was always respectful, understanding and supportive. As a non-Chinese speaker, I could rely on her 1000% in a way that I did not need to worry about getting the wrong messages across.

Not only she is a mastermind, but her passion and energy for what she is doing is contagious. The motivation she is constantly bringing is a rare skill she possesses. One can immediately feel how much she loves her job and is passionate about the Vienna.

The feedback of my clients confirmed all my views and they were amazed and more than satisfied with Yue, not only as a tour guide but as their Vienna confident.

Yue Mayr is an absolute professional with incredible knowledge and - even more important - the rare ability to connect with people in a way that they feel comfortable immediately. She is not only an amazing tour guide but a great person one can just enjoy working with.”

Sharon Dana, Vienna Convention Bureau 2019-06-04

Vienna Tourist Board

I have worked with Ms. Mayr on two occasions so far and could not be happier with her services. She has taken great care of our Chinese guests in Vienna and has gone above and beyond to support the group when they had question or needed help and in general make them feel welcome in Vienna.
The whole process of working together has been extremely easy and communication was quick and efficient. The guests were very happy with her services as well and the feedback we received was great. Our Chinese groups enjoyed her fun and energetic way and really understood and retained the information she passed on to them.
I enjoyed working with Yue Mayr and would recommend her services to anyone looking for a great tour guide in Vienna.

Christina Freisleben

Vienna Tourist Board 2018-12-10

Yue was honestly the most insightful, experienced, genuine, and knowledgeable tour guide I have ever met. She’s different than most of the tour guides because she carries her profession and love for Vienna with so much passion and pride. She has a wealth of knowledge about every landmark in Vienna, and she always tells the history in a such interesting and compelling way. She’s HILARIOUS and such a genuine soul. 2 hrs with her felt way too short and she shared so many interesting facts about the architecture, life style, and history of Vienna that I can’t help but listen for hours! Her funny and positive energy lifted everyone’s mood in the gloomy and rainy weather, and people didn’t want to leave despite the pouring rain. After the tour, she invited me for lunch and shared her experience and aspirations like a friend. She also took me around the city and showed me her favourite landmarks. Her warmth makes me feel like I met my family in Austria. If you are looking for a wonderful tour guide in Austria, please contact Yue. She provided tours in fluent English (with a New York accent!) and Chinese.

Sherry

Canada

2019-05-29

Founder of 8 Continents Travel

Thank you Crystal River Cruise for arranging such a professional, enthusiastic, talkative, confident guide Yue for us.

I have been to Europe many times and met many tour guides, but Yue is really an industry leader. Her love for her job, professional knowleadge, especially the explanation of European history are all vivid.

We can't figure out the status of Emperoress Maria Theressia andPrincess Sisi. She let us play rolls to explain the story in an interactive way, so we got it with a lot of fun!

Every time when we visited a small town, she can always find out the unremarkable yet historically significant points. In the Schoenbrunn Palace, she combinned history, politics, characters and psychology perfectly.

Obviously you only use top guides as the top cruise, please make sure to arrange her as our guide next times!

Yaoyao

Founder of 8 continent travel 2019-8-18

General Manager of Tianping International Travel

Little Yueyue:

Please allow me to call you kindly so. Although you are older than me, but you live younger than me.

During a few days of visit in Vienna, the acquaintance with Yueyue has been a great benefit of my trip.

Cheerful personality, good at expressing words, rich in knowledge, mastering the atmosphere, and overall emotional intelligence is very high.

I have also worked as tour leaders, and it might be for this reason that we quickly became friends with each other.

The sincere smile always stays on her face, you can tell her passion for the job, a gold medal tour guide!

The presence of Yueyue has added a sense of intimacy to this city that I have been to, and I will also

Introduce more guests to the city, and let little Yueyue's enthusiasm infect others.

An unforgettable trip to Vienna, I will come again, little Yueyue, looking forward to seeing you again!

Li Bin

General Manager 2019-05-29

Tianping International Travel Service, Beijing

Executive Editor in Chief of Absolute Media

Dear Yue,

This trip to Vienna was perfect and left me a deep memory.

Your guide made me feel so joyful, I am very happy to meet you, and thank you for giving me a professional and detailed explanation in the architecture, art, historical evolution and other aspects of Vienna.

Hope to have the opportunity to meet you again in Vienna！

聂晶 Anly Nie

主编 Editor-in-Chief

Crystal River Cruises HQ

Hi Yue,

I'd like to thank you sincerely for the arrangement on the Shore Excursion during my recent trip with Crystal River Cruise, particularly the round trip sailing to and from Vienna between 10 - 20 November 2018. You have provided my travel companions and me great pleasure through your good sense of humor, professionalism and your deep knowledge about the destinations of Vienna. I'll definitely get in touch with you the next time I am in Vienna, which I am sure will happen sometime next year since I have promised my wife to take her on a Crystal River Cruise.

Until then, take care and I look forward to seeing you again.

Best regards,

Kenneth Yau 2018-11-27

Nanjing Lufthansa Sales Excutive

Greetings from Nanjing and wish you a belated Happy Chinese New Year .

I am writing to you as I’d like to express my deepest appreciation for your excellent tour guiding for our group of 11 people during our stay in Vienna , everything about it has been exceptional , we had very deep impression on your punctuality , passion , strong communication skills and professionalism .

You are a very enthusiastic guide with heaps of knowledge about sites in Vienna, you were absolutely hilarious and got along with the group really well. It was informative and interesting tour, you put things in perspective and kept all entertaining despite the cold weather. We loved the tour so much!

Best Regards,

Robin Wang - Sales Executive

Lufthansa Group 2019-02-12

Shanghai Lufthansa Key Account Manager

Dear Yue,

Our 11-member Austrian aviation industry delegation has all successfully returned to Shanghai!

Once again, we were very happy and satisfied to meet you as our tour guide in Vienna, Austria. You let us enjoy high quality and excellent guiding service, with your professional knowledge and rich historical and cultural background, as well as your humorous and vivid explanations, we have been left deep impression and beautiful memories! Let us express our heartfelt thanks to you for the wonderful journey in Vienna!

It is no exaggeration to say that everyone’s unexpected sense of satisfaction and it is brought by your enthusiastic leadership and excellent work. You are also the “golden guide” that we all recognize and praise. I sincerely hope that I will be able to cooperate with you in the future. It will not only be a tourist experience, but a happy, healthy and noble soulful enjoyment.

I am also very grateful to the Austrian Tourist Board for the very thoughtful arrangements and the excellent guide they have.

Sabrina Jiameng Zhou 2018.12.6.

Key Account Manager – SHA GG

Lufthansa Group

Shanghai TV Channel Young

Yue Mayr is our tour guide in Austria. She helped us a lot in shooting programs. She is not only familiar with the history of local attractions and she has her own unique views.

She has rich experience in guiding and adapts to actual needs. With her help, we filmed the program smoothly and quickly integrated into our diet and local customs.

Finally, I want to express my heartfelt thanks to her. If I have the chance to go again, Surely will ask her to be our guide.

Chen Yang, Wang

Shanghai TV Young

2018-12-09

English-speaking Clients

Paolo Nonolis from Italy in Schoenbrunn

Karel Meganck from Belgium in Stephansplatz

from USA in City Hall Christmas Market

from Taiwan at Kohlmark

from India at Belvedere Palace

from Myannmar at St. Gilgen

Nanjing CTS, China

This is my second visit to Vienna. The first time I just rushed by. This time I really want to taste the city. It’s luck - we met an experienced guide Yue! From history to architecture to art work, through Yue’s explanation, we have learned more about this beautiful city and deeply fell in love with this ancient city. Yue does not only knows the history and culture of this ancient city, but more importantly, she uses her knowledge of the city. The deep understanding of history, culture, and art is portrayed in plain language. Let us feel as if we came to that era - in the majestic and luxurious Schönbrunn Palace. We are impressed by Habsburg dynasty's Maria Theresia. Especially when Yue explained the works of art, we were able to capture the ideas and inspirations of the masters at that time. After a hearty dinner, I would listen to a concert, and I become more and more obsessed with this historical and cultural capital, the capital of music!

Bin Zhou 2018-12-21

Directing Manager

Nangjing CTS, China

Full Senior Reporter of 21st Century Business Herald

The first stop of the crystal Mozart Danube is the Schönbrunn Palace in Vienna. When I first saw Yue, she left a very deep impression on me. She is humorous, hearty, bright, proficient in Chinese, English and German. She also has a deep understanding of the history, culture, religion and art of Austria and Vienna, and can express her own unique insights. She is a very rare professional tourist guide. In the next few days, Yue took us to visit Duernstein, Salzburg and other places. Every time she was very careful, cheerful and arranged the trip well. Also brought us some small gifts. Our group's Xia Nai wants to eat Xin Ramen, she brought a few packs. Later, I learned from the conversation that due to the unique experiences of living in China, the United States and Europe, Yue’s language and professional skills came from the accumulation of life. She obtained the tour guide certificates of Shanghai, the New York and Vienna which was very a great success. In her instance, one can see the great potential and positive energy of a person. I agree with some of her perspectives about life. For example, looking for the power of self inward, fully tapping into the whole self. What makes me feel better and moved is that in the strange city of Vienna, I have got a friend! After the end of our group's trip, I started my own trip. Yue invited me to her beautiful home, and also helped me find a very good hotel. If it is not for work, she must accompany me to Pandorf to go shopping, haha! In short, this is an unforgettable, wonderful journey, and I have met many special friends, especially my Yue, which makes me feel very warm in the cold European winter! I believe we will see each other again.

Zhang Xiao Ling 2018-11-22

Marketing Director of 8 Continents Travel

Hi Yue,

Although it has been a while since the last trip of the "Crystal River" Danube, I think it is very necessary to write an email to you to thank you!

Not long ago we spent a very wonderful holiday on the Danube. Especially in Austria and Slovakia. I am fortunate to meet you to take part in the China Fam Group tour, which is an icing on the cake!

During these days of the trip, you are very professional in explaining architecture, culture, history and music etc., so that we can understand Austria better, especially Schönbrunn Palace, Melk Abbey and Salzburg. Unforgettable memory!

In the past few days, your passionate and humorous explanations have left us a very deep impression! Your service to the details also made us very moved. For example, when you knew that some guests missed Chinese food, you went to the Chinese supermarket to purchase them. You even gave each member of the group a present in the end, etc.....

Your passion for work and professionalism, I admire them as an insider!

So I thank you for giving us an impressive and wonderful journey!Keep in touch!

Bob 2018-12-06

Mr.Bob Jiang

badazhou.com / 8continents.cn

WeChat: ibadazhou

Shanghai TV Channel Young

Dear Mrs.Yue Mayr:

We have been back to China for almost half a month. Every time the team talks about this trip to Vienna, we can not forget your help for our trip. Thank you very much!
In my opinion, you are not only seriously implementing the work arrangements handed over by the Vienna Tourist Board, but more like receiving friends from afar, in every possible way.
Every time you go to an attraction, you can do an in-depth explanation, not just simple memorization. The food and toiletries that you brought us on the second day made us feel so warm.
A very memorable journey, very memorable communication.

Thank you again for your reception and look forward to the next meeting!

Shanghai TV Station "Traveling Together" Team
Wu Yun 2018-12-10

Author of < One Year in Istanbul>

Admiring the life experiences and language level of the the guide Yue, I feel that she lives in a great state of being. Of course, her guiding skills are impeccable, always very patient and very cute, with a good sense of humor. Thank you very much for the delicious food in the end of the trip, probably she is the best guide in my experience!

Xia Nai - Travel Writer

2018-11-22

Han Jie - PR of Crystal Cruises HQ

Yue, I have already returned to China with the super warm socks you gave me! Thank you very much for your care in the past few days. In particular, the explanations during the trip were very in-depth and detailed. Whether it is local culture or history or different aspects of life, I have forcibly grown my knowledge (although I have not remembered much hahaha...it is my problem), and the advice given for the restaurants was also very good! ! I hope that next time I go to Europe, you will have time to be our tour guide (I worry that your schedule might be too full, but I don't care, I want the priority)! Btw, I commented you being kindly is not to say that you are old, but super super affinity & super nice! 2018-11-22

Han Jie and I in Imperial Cafe

Fenfen - Shenzhen Radio 97.1 Moderator

Dear Yue, we returned to Shenzhen at 3 o'clock in the domestic time last night. I slept a lot and now it is more than 2 o'clock afternoon. When I wake up, I was talking to my husband while we were eating, I told her about your enthusiasm, kindness, cheerfulness and innocence! Love you very much! Always keep in touch please! Let me know wherever and whenever you need help! I look forward to your visit to Shenzhen or Hong Kong!

2018-11-11

<-- in Naschmarkt

2019-6-24 Guide Yue is enthusiastic and lively, with a sincere and friendly attitude. During the tour, she could control the rhythm and each segment according to the actual situation and provide various detailed and effective help in real time. Such a pleasant travel experience!

Sandra, Feature Editor of <Modern Weekly>

Our guide of Vienna Music Tour was Yue. She was very professional and knowledgeable. With a lot of information, we were impressed by her enthusiasm and humor.

Diggle, Editor in Chief of <Travel and Leisure>

On August 18th, 2019, our group took the Crystal River Cruise and specially invited the best Yue guide from Vienna to Budapest to accompany us along the way. Yue was the most loving, knowledgeable and interesting multilingual Chinese tour guide [ThumbsUp] I’ve ever seen! Next time when we drive this route by ourselves, we will definitely find Yue as our guide again! I would also strongly recommend to all my good friends who want to visit Vienna!

Operator of Kyoto B&B in Osaka, Japan

Hello Yue! It has been three months since I am back home. I miss the trip to the Danube with your wonderful explanation! I have recorded some of them. I have been to more than 20 countries, and encountered many tour guides, you are the most responsible person I have seen, the most clear and the most informative, the most vivid guide! We were very lucky! Your wisdom and open-mindedness attracted us in the first meeting. You were well-organized too. I have a request today: a few friends want to visit Austria individually, would you please be their guide? I gave them your contact, please pay attention to your messages. Thank you and all the best!

Gao Li Ya 2019-7-16 23:54

2019-10-27 Dear Yue

I am so lucky to meet you in Vienna! Your bright smile and hearty laughter made our trip to Vienna very exciting, oh, yes, and your rich historical and cultural knowledge! I look forward to seeing you again. I wish your fan team grow bigger and bigger, and you are more and more beautiful!

Best regards!

Tina Huang - ANZ SKY TOURS Sydney